Privacy Policy

Mu Alpha Rho Military Sorority, Inc. (“Mu Alpha Rho,” “we,” “us,” or “our”) is a 501(c)(3) tax-exempt charity (EIN 42-2214509) based at 3905 Crescent Park, 1st FLOOR, Riverview, Florida, 33578. This Privacy Policy applies to information collected through our website and related forms.

We collect information you choose to provide, including:

• Contact details — name, email address, phone number, and mailing address.
• Membership application information — including military service history and eligibility details you submit.
• Donation information — the amount, frequency, fund designation, and donor name or email address you choose to provide.
• Payment information — Stripe collects and processes payment credentials, billing details, transaction information, and related identity or device information through its hosted checkout. We do not receive or store full payment card or bank account numbers on our servers.
• Messages and inquiries you send through our contact forms.
• Limited technical data automatically collected by our hosting, security, payment, and analytics service providers, such as IP address, device and browser type, pages visited, timestamps, and cookie or similar technology data.

We use the information we collect to:

• Provide the website, donation, membership, contact, and other services you request.
• Process membership applications and communicate about the sisterhood.
• Process one-time or recurring donations, maintain transaction records, and send receipts and acknowledgments.
• Respond to your questions, partnership offers, and other inquiries.
• Send updates about our programs, events, and impact (you may opt out at any time).
• Operate, secure, troubleshoot, and improve our website and services, including through service analytics.
• Detect and prevent fraud, authenticate transactions, protect users and the organization, and comply with legal and reporting obligations.

We do not sell or rent your personal information. We may disclose it to the following categories of recipients for the reasons described:

• Corporate affiliates and related organizations — entities that control, are controlled by, or are under common control with us, if any, when needed to provide or administer services, support shared operations, or complete an organizational transaction consistent with this policy.
• Service providers and vendors — including Stripe, website hosting, email, security, analytics, and professional-service providers that process information to provide services on our behalf; operate, support, secure, or analyze those services; process donations; communicate with you; or help us meet legal and reporting obligations.
• Other external third parties — including banks, payment networks, payment-method providers, fraud-prevention and identity-verification services, and other parties needed to complete transactions, provide requested services, protect against misuse, or support service analytics.
• Government authorities, law enforcement, courts, regulators, or other parties when required by law, subpoena, or legal process, or when reasonably necessary to protect the rights, safety, and property of the organization, our users, or others.
• Successors or transaction participants in connection with a merger, affiliation, financing, reorganization, transfer of assets, or similar organizational transaction, subject to appropriate confidentiality protections.

We use Stripe for payment processing, service analytics, fraud prevention, and other business services. When you use Stripe-hosted Checkout, Stripe collects personal information and information about the devices that connect to its services, including through cookies and similar technologies. Stripe uses this information to operate and improve the services it provides to us and to you, including payment processing, fraud detection, authentication, security, and analytics related to the performance of its services.

Stripe may disclose information to its corporate affiliates, service providers and vendors, financial institutions and payment-method providers, and other external third parties as described in the Stripe Privacy Policy. Stripe's policy governs information Stripe collects and processes for its own purposes.

Our website and service providers may use cookies and similar technologies to provide requested features, maintain security, remember preferences, understand how services are used, measure service performance, and improve reliability. You can control cookies through your browser settings; disabling them may affect website or checkout features.

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security. We retain personal information only as long as necessary for the purposes described here or as required by law (including IRS recordkeeping requirements for donations).

You may:

• Opt out of marketing emails using the unsubscribe link or by contacting us.
• Request access to, correction of, or deletion of your personal information, subject to legal limits.

To exercise these choices, contact us at info@mualpharho.org.

Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can remove it.

We may update this Privacy Policy from time to time. We will revise the “Last updated” date above when we do. Your continued use of the site after changes take effect constitutes acceptance of the updated policy.

Questions about this policy? Email info@mualpharho.org or write to us at 3905 Crescent Park, 1st FLOOR, Riverview, Florida, 33578. See also our Terms of Use and Non-Discrimination Statement.